MR Executive Chauffeurs

Terms & Conditions


The following terms & conditions apply to all services provided by MR Executive Chauffeurs. When bookings are made through MR Executive Chauffeurs, all clients are deemed to have accepted these terms & conditions.

All bookings must be pre-booked

Minimum fare

Please note that when using MR Executive Chauffeurs, that there is a minimum fare of £50.

Cancellation Fees

Less than 48 hours notice of cancellation (prior to departure) - 100% of fee will be charged

Passengers condition

We reserve the right to refuse any passengers into our vehicles who are thought to be under the influence of alcohol or drugs and/or whose behaviour poses a threat to the safety of the driver, the vehicle, or other passengers within the vehicle. We further reserve the right to terminate any journey due to unreasonable or inappropriate behaviour by any passenger. Should termination occur, all passengers will be dropped at the nearest suitable & safe location. Full payment will be required for any terminated journey.

AIRPORT MEET & GREET

At airports, we include up to 60 minutes parking fees within your fare. When meeting you after a flight, we will not enter arrivals until at least 20 minutes of gate arrival, depending on flight origin, passenger numbers and luggage quantity.

If you are travelling with hand luggage only, we will enter arrivals as the flight arrives at gate.

Waiting Time

For airport collections, waiting time of 1 hour is included free of charge from the time the plane lands, for all other collections, waiting time will be applied to the cost of the journey if the passenger is not ready to depart 15 minutes after the agreed collection time. £25 per hour waiting time plus any car parking fares.

Zero Tolerance

Please note that we operate a zero abuse policy (both physical & verbal) towards any of our drivers. Anyone found in breach of this policy will not be transported to their final destination and full payment for the journey will be required.

Prices

Prices agreed and confirmed by MR Executive Chauffeurs and the client will be honoured and valid for 2 Weeks.

Seat belts

All passengers must wear the seat belts provided in all vehicles. MR Executive Chauffeurs accept no responsibility or liability for injuries as a result of passengers failing to wear the seat belts provided. Child seat must be secured by the passengers providing them. MR Executive Chauffeurs will not be responsible for the safety or fitting of child seats.

Routes

Our drivers use various forms of information regarding potential routes & traffic delays. They will travel the most appropriate route on the day, unless instructed otherwise by the client at the start of the journey.